The Shoes Empire Best Price Guarantee

When you shop with us, we want you to get exactly what you want "at the best possible price". That's why we created the Shoes Empire Best Price Guarantee.

What is the Best Price Guarantee?
It's simple! Shoes Empire guarantees you're getting the best price. If you should find a better price online for a new and identical item, Shoes Empire will match the price or refund you the difference and give you a coupon worth $20.00.

How do I take advantage of the Best Price Guarantee?
Just contact us via email or live chat within 7 days of your purchase or prior to your purchase and tell our customer support representative where you found the lower price.

What does the Best Price Guarantee apply to?
The Best Price Guarantee covers almost everything we sell on our website. The item must be identical, including model number, components and U.S. warranty. The item must be in stock and available for purchase at that price from an authorized U.S. reseller, whose authorization we reserve the right to verify. We don't price match items sold on auction sites or at local or special events (e.g., grand opening, anniversary, clearance or liquidation sales). We don't price match taxes and typographical errors.

What if I find a lower price at Shoes Empire?
If you find a lower price in one our website, we'll gladly match the lower price. If an item is marked "clearance," the clearance price is only valid for an in–stock product that is marked at that clearance price.

How do discount coupons contribute to the Shoes Empire price?
When calculating a price match, we'll deduct any available discount coupons from the Shoes Empire price to arrive at a net price. For example, if you buy an item from us for $100 and we offer a $20 coupon discount, the net price is $80. If another company's price is $80 or more, we will not match the price. Another example: if you buy an item from us for $159 and you have a $30 coupon, the net price is $129. If another company's price is $100, your price match would be $29.

Will Shoes Empire match another company's price when combined with an instant rebate, mail–in rebate, gift check or gift card,or free or discounted item?
We'll match another company's final price after deducting an instant rebate. If another company offers a product that comes with a mail–in rebate, gift check, gift card or an equivalent, we will only match the price you pay at the point of purchase and will not take the mail–in rebate, gift check, gift card or equivalent into account. If another company offers a product that comes with a free or discounted item and Shoes Empire does not carry the free or discounted item, we will only match the price you pay at the point of purchase and will not take the free or discounted item into account.

Are delivery charges included in the price match?
Yes. Since most Shoes Empire orders are delivered next day or in 2 days, when we compare our price to another company's delivery price, the company's next day shipping and handling fees will be added to their price to make a fair comparison against our price. If the other company's shipping and handling fees are not supplied, we will add $34.00 to the other company's price unless they offer next day shipping for free of charge.

Are quantities limited on price–matched products?
We may limit the quantities of price–matched items, particularly if the other company does. In addition, we reserve the right to limit quantities sold to a customer.